01 Jul ICT Service Desk Analyst
We have a great opportunity for a ICT Service Desk Analyst, working for an award-winning law firm. In this role, you would be responsible for providing efficient and valuable technical assistance on computer systems across all our jurisdictions.
• Good GCSE level or equivalent qualifications.
• Be studying towards a relevant ICT qualification.
• Prior experience working on IT service desks.
• Good understanding of computer systems, mobile devices and other tech products.
• Great customer service skills.
• Knowledge of ITIL principles would be a benefit.