We have an exciting opportunity for a Customer Experience Representative to join a global connectivity and business enterprise provider.

Key duties will include:

• Providing 1st line customer support by investigating and resolving land line faults, mobile service queries and billing enquiries
• Co-ordinating and administering all new orders and faults
• Supervising progress and offering customers up to date information
• Establishing and maintaining knowledge and technical expertise on Company products and services
• Receiving and dealing optimally with customer feedback

More information about this role is available upon request – contact the team today for further details.