Customer Experience Representative

  • Full Time
  • Permanent
  • Jersey

AD-JSY-8143

LIVE

We have an exciting opportunity for a Customer Experience Representative to join a global connectivity and business enterprise provider.

 

Key duties will include:

  • Providing 1st line customer support by investigating and resolving land line faults, mobile service queries and billing enquiries
  • Co-ordinating and administering all new orders and faults
  • Supervising progress and offering customers up to date information
  • Establishing and maintaining knowledge and technical expertise on Company products and services
  • Receiving and dealing optimally with customer feedback

 

More information about this role is available upon request – contact the team today for further details.



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