Client Services Executive

  • Full Time
  • Permanent
  • Jersey

AD-JSY-7655

LIVE

This is a great opportunity for a Client Services Executive, to join a multinational universal bank.

 

The successful role holder will be required to act as the first point of contact for the International/Offshore clients by telephone, email, online banking and written communications in a confident, professional and knowledgeable manner at all times. The candidate will also be liaising with both internal and external stakeholders on a regular basis, to resolve queries and understand requirements in order to meet their needs successfully.

 

Key Responsibilities:

  • Proactively educate customers to have confidence in using alternative channels of their choice, at times to suit them.
  • Exceeding customer expectations and being empowered to deal with customer requests at first point of contact.
  • Using  time efficiently, adhering to personal work patterns and schedules to meet customer demand and ensure the candidate achieves their own objectives on a daily, weekly and monthly basis.

 

More information about the role is available upon request – contact the team today for further details.



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